SugarCRM is an open-source software-solution vendor which produces the Sugar Customer Relationship Management (CRM) system.
On July 25, 2007, SugarCRM announced the adoption of the GNU General Public License (version 3) for Sugar Community Edition, the offering previously known as Sugar Open Source. The GPL takes effect with the release of Sugar Community Edition 5.0, scheduled[update] for late northern-hemisphere summer 2007.
SugarCRM licensed previous versions of Sugar Community Edition under the SugarCRM Public License (based on the Mozilla Public License and the Attribution Assurance License).
While users could freely redistribute Sugar Open Source and the license allowed for the inspection and modification of the source code and for the creation of derived works, critics, including Dan Farber, editor in chief at CNET, expressed some concern over SugarCRM's use of the term "commercial open source" to describe its products.